1. Introduction

At CherryBox, protecting your personal data is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.mycherrybox.com
. We are committed to respecting your privacy and ensuring the security of your data.

2. Data Controller

The controller of personal data is: CherryBox
Address: 162 rue de Billancourt, Boulogne-Billancourt, 92100
Email: contact@mycherrybox.com

3. Personal Data Collected

We collect various categories of personal data when you use our services. This data may include:

Identity data: last name, first name
Contact details: email address, phone number
Delivery address: for shipping the boxes
Payment information: processed exclusively via Stripe (we do not store payment information on our website)
Browsing data: such as cookies and information related to your use of the website (see the Cookies section below)

4. Purpose of Data Processing

The data collected is used for:

Processing your orders and shipping your surprise boxes,
Managing your user account and subscriptions,
Sending commercial or promotional communications (with your prior consent),
Improving our services and user experience on our website.

5. Data Sharing with Third Parties

Your personal data may be shared with certain partners or service providers as part of the performance of our contracts, in particular:

Payment service providers: for payment processing, we use Stripe, which complies with PCI DSS standards (online payment security standards).
Delivery services: such as Mondial Relay, Relay Colis, Colissimo, UPS, GLS, for shipping your boxes.

These partners are required to respect the confidentiality and security of your data in accordance with applicable laws.

6. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purposes described above, in particular to manage your subscription or orders. Payment information is processed via Stripe and deleted once the transaction is completed, in accordance with their security policies.

7. Your Rights Regarding Your Data

In accordance with data protection regulations (including the GDPR), you have the following rights:

Right of access: You may request access to the personal data we hold about you.
Right to rectification: You may request the correction of inaccurate or incomplete data.
Right to erasure: You may request the deletion of your personal data, subject to legal obligations.
Right to object: You may object to the processing of your data for direct marketing purposes.
Right to data portability: You may request to receive your data in a structured, commonly used, and readable format.

To exercise your rights, you may contact us by email at data@mycherrybox.com
.

8. Data Security

We implement all necessary technical and organizational measures to ensure the security of your personal data and prevent loss, alteration, or unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies and Similar Technologies

Our website uses cookies to improve the user experience and personalize the services we offer. Cookies are small text files stored on your device when you browse our website.

You may configure your browser at any time to refuse cookies; however, this may affect the use of certain features of the website. For more information about the cookies used on our website, please refer to our Cookie Policy by clicking here.

10. Changes to This Policy

This Privacy Policy may be updated at any time. In the event of significant changes, we will inform you via the website or by email. We recommend that you regularly review this page to stay informed of any updates.